Shipping policy
Shipping Policy
Shipping Across India
At Nexa Venture Store, we're committed to delivering your favorite products across India. We offer free shipping on all eligible orders, so you can enjoy a seamless shopping experience without additional shipping charges.
Next-Day Dispatch
We take pride in providing prompt service. Your order is our priority, and we aim to dispatch orders within 24 hours of receiving your order confirmation.
Please note that dispatch time and delivery time are different. Once your order has been dispatched, the courier delivery timeline will begin.
Trusted Courier Partners
To provide reliable and secure delivery, we work with trusted courier and logistics partners across India. We take reasonable steps to ensure that your order is properly packaged and handed over for delivery.
Fast Shipping Times
We aim to deliver orders within approximately 3–5 business days after dispatch, depending on your location, courier availability, and other delivery conditions.
Delivery times may vary for remote locations, during holidays, adverse weather, high-demand periods, or due to circumstances beyond our control.
Track Your Order
Once your order has been dispatched, you may receive a tracking number through the contact information provided during checkout.
You can use the tracking information to monitor your package's delivery status.
If you experience any issue with tracking your order, please contact our customer support team.
Order Cancellation
We understand that plans can change. If you need to cancel your order, please contact us as soon as possible.
Cancellation requests must be submitted within 24 hours of placing the order by:
Email: nexaventure075@gmail.com
WhatsApp: +91-9876543210
A cancellation request will be considered effective only after it has been confirmed by Nexa Venture Store. Sending an email or WhatsApp message does not automatically guarantee cancellation.
We will try to accommodate cancellation requests received within 24 hours, provided the order has not already been processed or shipped.
Once an order has been shipped, it cannot be cancelled. In such cases, please refer to our Return & Refund Policy for any available options.
Delivery Issues
If your package is delayed, damaged, incorrectly delivered, or appears to be missing, please contact us as soon as possible with your order details.
We will coordinate with the relevant delivery partner where necessary to help resolve the issue.
Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact us at:
Nexa Venture Store
Email: nexaventure075@gmail.com
WhatsApp: +91-9876543210
We're committed to making your shopping experience as smooth and transparent as possible.
Happy Shopping!